Customer Experience Service Program
Released 07 November 2018
Despite windy conditions resulting in the cancellation of the Cape Town Cycle Tour, four differently-abled children were able to experience the excitement and preparation in the build-up to event. The Cycle Tour rules were changed in 2013 to allow children with disabilities to participate in the event, towed in buggies…
2015 was a year comprising complex challenges for the global tourism industry.
The 5-star Cellars-Hohenort hotel in Cape Town’s Constantia valley is currently undergoing a series of upgrades to many of its rooms and suites as part of a refurbishment project set to enhance the already superior guest experience. Says Dominic Prendergast, General Manager of The Cellars-Hohenort, “We're diligent about continually enhancing…